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eConsole 2 1 with Dial-In Call Management

Released on = May 30, 2006, 6:44 am

Press Release Author = Kieron James

Industry = Telecommunications

Press Release Summary = Zimo is proud to announce the latest release (Version 2.1)
of eConsole

Press Release Body = London, 30 May 2006 - Zimo is proud to announce the latest
release (Version 2.1) of eConsole. The system upgrade took place over the Bank
Holiday weekend. The latest version of the company\'s online call management system
includes several new features, most notable of which is Dial-In Call Management.
Zimo\'s CEO, Kieron James commented, \"In an increasingly mobile world, there are
occasions when we don\'t have access to the Internet and find ourselves somewhere we
hadn\'t planned on being. Having the ability to dial in to eConsole to amend call
routing or record a new voicemail greeting provides a valuable addition to its call
management features.\" Users can now dial 08715 980 980, log in and update routing
from wherever they have access to a telephone.
Version 2.1 boasts many other new features, including:
• Temporary Routing, a facility to override more complex Time Plans allowing users
to route all calls to the system\'s default destination or another temporary number.
• Pre-routing announcements can also be recorded and uploaded via eConsole. These
are typically used to welcome callers to an organisation before their call is routed
to an IVR menu, Hunt Group or other destination.
• A search facility has been added to the Call History page allowing users to search
data by called numbers or CLI. Further analysis of CDRs (Call Detail Records) is
possible via the export to CSS facility.
• The ability to monitor Active calls via eConsole has been added to the Reports menu.
• Fax to email notifications have been enhanced to show the number of pages received
and the called number in addition to the CLI, date and time of the fax message which
were previously included.
\"eConsole continues to evolve and exciting new features are already being tested for
the next public release, planned for later in the summer,\" added James.
Users should download the latest version of the eConsole User Guide which gives
instructions on how to configure these new features.

About Zimo Communications Ltd
Zimo is a Public Electronic Communications Network (PECN) provider and an active
member of the Federation of Communication Services and the Internet Telephony
Service Providers Association. Zimo is also a founder member of the Intelligent
Number Working Group and an accredited member of the Safebuy Assurance Scheme.



Web Site = http://www.numberstore.com

Contact Details = Zimo Communication Ltd.
26 York Street London W1U 6PZ | Tel: 0800 231 6321 | Fax: 08702 850 860

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