Released on: September 7, 2007, 1:22 pm

Press Release Author: John Schulte, National Mail Order Association (NMOA)

Industry: Consumer Services

Press Release Summary: Just in time for the holiday shopping season, the NMOA offers
these10 tips to help guide consumers when shopping through direct marketers.

Press Release Body: Minneapolis, MN, September 7, 2007 - NMOA, a 35 year old
professional organization for the direct marketing industry, announced today the
posting of a new on-line consumer information department that gives ten detailed
ordering tips when shopping through direct marketers.

The new department also offers detailed suggestions and procedures of what to do if
something goes wrong with your order, and what to do if you have a complaint about
an uncooperative or deceptive marketer.

“We want consumers to have an enjoyable shopping experience this season,” says John
Schulte, President of the NMOA. “Whether someone orders on-line, by phone, fax, or
by mail, there are certain procedures every consumer should keep in mind. That’s why
we put these shopping tips together. Anytime a consumer is left cheated or unhappy
because of one bad direct marketer, it gives a black-eye to the industry and to all
of the good businesses selling direct.”

Among the subjects covered are; what to do before you order, how to pay for your
order, when you should get your order, what the company must do if your order is
delayed or lost, canceling or returning your order and getting your money back,
dealing with “of-the-month’ clubs, when you can keep something for free and who to
contact if you have irreconcilable problems.

The new consumer department also features 33 quick-link categories to hundreds of
specialty catalogs that can be requested, offering consumers thousands of shopping
options for this holiday season and beyond.


Web Site: http://www.nmoa.org/consumer.asp

Contact Details: John Schulte
National Mail Order Association (NMOA)
612-788-1673
schulte@nmoa.org