Pick The Delivery Date That Suits You When You Buy From The Co-Operative Electrical

Released on: September 22, 2009, 6:17 am
Author: The Co-Operative Electrical
Industry: Retail

Two-hour delivery time slot avoids need to waste a whole day waiting in.

The customer comes first! The Co-operative Electrical gives its buyers the chance to choose which day they would like their appliance to be delivered on. This completely removes the hassle of waiting around for “approximate delivery days”.

This allows customers to work around their appointed delivery date, and helps make The Co-operative Electrical’s whole delivery service more efficient – because if a customer is expecting a delivery, staff don’t need to spend time confirming dates and times.

And The Co-operative Electrical even saves its customers’ time and energy once their delivery has arrived, as the delivery staff place the item into whichever room it is required, so that it is ready to be connected.

Then, to complete the job, they’ll even ‘do the green bit’ by taking away and recycling the customer’s packaging.

The Co-operative Electrical succeeds in delivering 98% of all orders within just two days of them being placed. Better still, this enhanced service is completely free. But it is now even better...

It’s a real bind having to wait in at home – even taking valuable time off work – to be there to take a delivery of say a new television or washing machine.

So The Co-operative Electrical is going that little bit further to ensure that its customers waste as little of their precious time as possible by offering a guaranteed day and two-hour time slot for delivery of major kitchen appliances.

It can offer this service because, unlike some other major retailers, it uses its own dedicated team to carry out all its large product deliveries.

It works like this: a customer goes online to http://www.coopelectricalshop.co.uk, and chooses a product showing the ‘FREE Rapid Delivery’ icon. All the major kitchen appliances listed with Free Rapid Delivery are available from stock, so the customer chooses their delivery date and is then notified by either text message and/or email of the scheduled two-hour ‘window’ for their delivery. The email and text are usually sent by the time the customer gets home from work on the day before their scheduled delivery, giving them time to organise themselves and make any necessary arrangements.

So when a customer orders a large appliance from The Co-operative Electrical, they can choose their delivery date, and can then relax and be told in plenty of time when to expect it. It’s all part of the service from The Co-operative Electrical.

Contact Details: Matthew Ward,
Head of Marketing,
The Co-Operative Group,

matthew.ward@sunwin.co.uk
01226384056